Membership services and support

 

If you are having difficulty using your membership or have a question regarding researching a collection please email support@ancestry.ca.

 

Alternatively, you can free phone 1800 958 9073.

 

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Membership cancellations

 

If you wish to cancel your membership please email cancel@ancestry.ca and provide the following information:

 

1. Name and surname

2. Username, membership type (i.e. Canada Deluxe)

3. Email address used when subscribing

4. Phone number including country code and country of residence

 

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Record preservation and content partnerships

 

Lesley Anderson leanderson@ancestry.ca