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today I re-enstated my account and paid for 6 mo all access but fold3 doesn't recognize my access

Replies: 2

Re: today I re-enstated my account and paid for 6 mo all access but fold3 doesn't recognize my access

Posted: 1556555338000
Classification: Query
Hi, I called Ancestry first and waited on the line for over 30 minutes. After verification that my account did indeed reflect what I bought they gave me a number to call fold3 directly. After calling fold3 I went to a message that either let me leave a message for call back or I could email my query. I chose to email. They replied to my email but still have not resolved the issue.

I am posting this so that others that are having this issue may find it.
SubjectAuthorDate Posted
Stacy Swift 1555902772000 
deeflint01 1556289667000 
Stacy Swift 1556555338000 
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