Membership services and support
If you are having difficulty using your membership or have a question regarding researching a collection please email support@ancestry.ca.
Alternatively, you can free phone 1800 958 9073.
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Membership cancellations
If you wish to cancel your membership please email cancel@ancestry.ca and provide the following information:
1. Name and surname
2. Username, membership type (i.e. Canada Deluxe)
3. Email address used when subscribing
4. Phone number including country code and country of residence
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Record preservation and content partnerships
Lesley Anderson leanderson@ancestry.ca